Consumer Information

See below for important information for all of our customers.


Disclosure on Aircraft Disinsection Requirements
State Department Travel Advisories

In Case of Emergency

Leisure Travelers:

In case of emergency, please call your agent directly at the number they have provided you.

State of Texas Travelers:

In case of an emergency during out-of-business hours, please call 1-800-542-0452 and identify yourself as a traveler. Have your Agency ID (3 number Agency ID or Division number if you are with the Department of Transportation) ready so the reservationist can pull up your profile.

Travel Resources

Our Terms & Conditions
Find our traveler terms and conditions and customer service contact information here.

You can get a quote and purchase travel insurance online through our customized link.

If you're a member of Medjet and hospitalized far from home, Medjet will pay the transport costs to bring you to the home hospital of your choice.

State Travel Management Program Contracts
Our Terms & Conditions
State Department Travel Advisories
Current TSA Rules
Current Baggage Fees
Flight Status
Airport Delays
Flight Aware Live Flight Tracking
Airport and Air Travel Guide

US Passport Application
State Department Passport Page
State Department
Is a Visa Required?
US Customs
Guide to Air Passenger Rights

Currency Converter
US Embassies & Consulates
Global Time Zone Map
International Voltage Guide
International Dialing Codes

Vacation Travel
Lonely Planet Travel